{"id":6,"date":"2025-12-15T16:21:44","date_gmt":"2025-12-15T16:21:44","guid":{"rendered":"https:\/\/nicholasbrownrigg-grdycub0crhqc2h0.centralus-01.azurewebsites.net\/?page_id=6"},"modified":"2026-02-01T16:22:34","modified_gmt":"2026-02-01T16:22:34","slug":"home","status":"publish","type":"page","link":"https:\/\/nicholasbrownrigg.com\/","title":{"rendered":"Home"},"content":{"rendered":"\n<div style=\"height:59px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-cover alignfull is-light wp-elements-e27b3e1bfde642d96360ee5350893550\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;min-height:210px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"inherit-container-width wp-block-group alignwide is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignfull has-border-color has-ast-global-color-4-border-color has-ast-global-color-5-background-color has-background is-layout-constrained wp-container-core-group-is-layout-35ccee71 wp-block-group-is-layout-constrained\" id=\"reviews\" style=\"border-width:3px;padding-top:0;padding-bottom:0\">\n<p class=\"has-text-align-center\" style=\"font-size:22px;line-height:1.6\">Education is a progressive discovery of our own ignorance.<\/p>\n\n\n\n<p class=\"has-text-align-center has-ast-global-color-5-background-color has-background\"><strong>Will Durant<\/strong>, <em>Historian and Philosopher<\/em><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:27px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-border-color has-ast-global-color-4-border-color has-ast-global-color-5-background-color has-background is-layout-constrained wp-container-core-group-is-layout-94d206d0 wp-block-group-is-layout-constrained\" id=\"about\" style=\"border-width:3px;padding-top:143px;padding-bottom:144px\">\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile is-vertically-aligned-center\"><div class=\"wp-block-media-text__content\">\n<div class=\"inherit-container-width wp-block-group is-layout-constrained wp-container-core-group-is-layout-47ce07ec wp-block-group-is-layout-constrained\" style=\"padding-right:80px\">\n<h2 class=\"wp-block-heading\" style=\"padding-right:40px\">About Me<\/h2>\n\n\n\n<p>Website is currently Under Construction , not all functions will work as expected <\/p>\n<\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" src=\"\/wp-content\/themes\/astra\/inc\/assets\/images\/starter-content\/about-us.jpg\" alt=\"\" class=\"wp-image-237 size-full\"\/><\/figure><\/div>\n<\/div>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-ast-global-color-5-background-color has-background is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-5924a3f9 wp-block-group-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<pre class=\"wp-block-preformatted has-ast-global-color-8-color has-ast-global-color-5-background-color has-text-color has-background has-link-color has-large-font-size wp-elements-64d04a74d93bf6ebc3812119b357a79d\"><strong>Experience<\/strong> <\/pre>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-content-justification-center is-layout-constrained wp-container-core-group-is-layout-60e04bea wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-group alignfull has-ast-global-color-5-background-color has-background is-content-justification-center is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignfull has-ast-global-color-5-background-color has-background is-layout-constrained wp-container-core-group-is-layout-eecbfe5b wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:var(--wp--preset--spacing--80);padding-bottom:0;padding-left:var(--wp--preset--spacing--80)\">\n<p class=\"has-text-align-center has-black-color has-ast-global-color-5-background-color has-text-color has-background has-link-color has-medium-font-size wp-elements-6299045cf352449bfe6f9c6482321b90\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:var(--wp--preset--spacing--70);padding-bottom:0;padding-left:var(--wp--preset--spacing--70)\"><strong>IT Support Specialist<br>Esquire Law Services<br>2025 &#8211; Current<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-black-color has-ast-global-color-5-background-color has-text-color has-background has-link-color has-medium-font-size wp-elements-71271d78d53606c0562d7a5faf15bfc0\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:var(--wp--preset--spacing--70);padding-bottom:0;padding-left:var(--wp--preset--spacing--70)\"><\/p>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Managed Tier 1 and Tier 2 , and Limited Tier3 technical support<\/strong> for over 400 users (attorneys and staff) in a  legal environment, resolving hardware, software, and network issues<\/li>\n\n\n\n<li><strong>Maintained and supported critical applications<\/strong> and platforms, including Document Management Systems (DMS), Microsoft 365\/Office suite (Word, Outlook, Teams), and Case management systems<\/li>\n\n\n\n<li><strong> Hardware lifecycle management<\/strong> for firm assets, including procurement, deployment, configuration, and troubleshooting of PCs, Macs, printers, and mobile devices (iOS\/Android).<\/li>\n\n\n\n<li><strong>Supported and maintained conference room A\/V and video conferencing solutions<\/strong> (e.g., Zoom, MS Teams), ensuring seamless operation for client meetings<\/li>\n\n\n\n<li><strong>Utilized an incident management system (Help Desk\/Ticketing)<\/strong>  log, track, prioritize, and escalate issues,  achieving a high resolution rate .<\/li>\n\n\n\n<li><strong>Contributed to firm-wide security and compliance<\/strong> by assisting with user account management, access permissions, and promoting best practices for data protection in a confidential legal setting.<\/li>\n\n\n\n<li><strong>Developed and maintained technical documentation<\/strong> and end-user guides to reduce recurring support requests and facilitate effective onboarding for new hires.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-5-background-color has-background is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-2e47a2aa wp-block-group-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<p><\/p>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\"><strong>Network \/ Systems Administrator<br>Southwest Health and Human Services<br>2023 \u2013 2024<\/strong><\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-9760934e\"><\/div>\n\n\n\n<div style=\"height:33px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-67de619e\"><\/div>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong> Network and Security Operations<\/strong> across a five-county jurisdiction, supporting critical services for Health &amp; Human Services (HHS) and the Sheriff&#8217;s Office, ensuring 24\/7 availability <\/li>\n\n\n\n<li><strong>Supported Dual-Compliance Frameworks<\/strong> to protect sensitive government data, including full adherence to:\n<ul class=\"wp-block-list\">\n<li><strong>HIPAA Security Rule<\/strong> protocols for Protected Health Information (PHI) used by HHS.<\/li>\n\n\n\n<li><strong>FBI CJIS Security Policy<\/strong> for Criminal Justice Information (CJI) used by the Sheriff&#8217;s Office, maintaining audit readiness and secure network access.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong> Supported High Security Connectivity<\/strong>, Virtual Private Networks (VPNs) and firewalls, ensuring confidential data transmission within, and between law enforcement systems and the central county network.<\/li>\n\n\n\n<li><strong>Administered and Hardened Core Infrastructure<\/strong>, including switches, firewalls, and Windows Server environments, specifically implementing security controls (access lists, Group Policy, MFA) required by both state-level data laws , and federal mandates.<\/li>\n\n\n\n<li><strong>Oversaw System Auditing and Incident Response<\/strong> by routinely reviewing network and server logs, coordinating with legal\/compliance officers to investigate security incidents, and generating detailed reports to document adherence to regulatory standards.<\/li>\n\n\n\n<li><strong>Attend daily SOC meetings<\/strong> and implement necessary patches and remediations to security threats <\/li>\n\n\n\n<li><strong>Designed and Managed Disaster Recovery (DR) procedures<\/strong> across five geographically dispersed locations in accordance with required continuity-of-operations plans.<\/li>\n\n\n\n<li><strong>Provided Advanced Tier 3 Support<\/strong> on Servers, Local Machines, Applications, and Services.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-ast-global-color-5-background-color has-background is-layout-constrained wp-container-core-group-is-layout-dca9e85d wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<p><\/p>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\"><strong>Network \/ Systems Administrator<br>Emagination STEM Camps<br>2023 \u2013 2023<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group alignwide is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-23441af8 wp-block-group-is-layout-flex\">\n<p>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Managed and maintained a campus-wide Local Area Network (LAN)<\/strong> of 60-100 machines for a residential summer STEM camp, ensuring near 100% network availability and seamless operations for both technical learning and staff support.<\/li>\n\n\n\n<li><strong>Led technical instruction<\/strong> by teaching multiple technology-based courses (curriculum provided) to campers aged 8-17, fostering a fun and engaging learning environment with a 1:10 staff-to-camper ratio.<\/li>\n\n\n\n<li><strong>Implemented robust network security and data protection measures<\/strong>, including configuring security policies, addressing vulnerabilities, and performing daily backups and archiving of all camper work.<\/li>\n\n\n\n<li><strong>Provided first-level technical support and problem resolution<\/strong> for campers and staff, diagnosing and performing maintenance on network infrastructure, workstations, and software as needed.<\/li>\n\n\n\n<li><strong>Collaborated with university staff and the Chief Technology Officer<\/strong> to coordinate the initial setup, maintenance, and teardown of the temporary network environment, including tracking and inventorying all equipment.<\/li>\n\n\n\n<li><strong>Contributed to a holistic camp experience<\/strong> by supervising and mentoring campers, leading diverse recreation activities (including sports, board games, and computer activities), and prioritizing camper well-being and social development.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<p class=\"has-ast-global-color-5-background-color has-background\"><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-5-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center has-large-font-size\"><strong>Education <\/strong><\/p>\n\n\n\n<p class=\"has-text-align-left has-ast-global-color-5-background-color has-background has-medium-font-size\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">                                                        Major: Computer Networking Information Technology <\/p>\n\n\n\n<p class=\"has-text-align-left has-ast-global-color-5-background-color has-background has-medium-font-size\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">                                                        Minor: Security Management<\/p>\n<\/div>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-ast-global-color-5-background-color has-background is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-676e5836 wp-block-group-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<pre class=\"wp-block-preformatted has-ast-global-color-5-background-color has-background has-large-font-size\"><strong>Certifications <\/strong><\/pre>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-5-background-color has-background is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-ce155fab wp-block-group-is-layout-flex\">\n<ul class=\"wp-block-list\">\n<li>Az-900<\/li>\n\n\n\n<li>Network +<\/li>\n\n\n\n<li>Security +<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-background-color has-border-color has-ast-global-color-4-border-color has-ast-global-color-8-color has-ast-global-color-5-background-color has-text-color has-background has-link-color wp-elements-e9aa68f9be8a3357efb2f47843c9e3b3 is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-a1d517de wp-block-group-is-layout-flex\" style=\"border-width:3px;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-left-radius:0px;border-bottom-right-radius:0px;min-height:40vh;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--60);padding-right:0;padding-bottom:var(--wp--preset--spacing--60);padding-left:0\">\n<div class=\"wp-block-columns alignwide has-small-font-size is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center\"><strong>Location<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\">Greater Tampa Bay Area<\/p>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center\"><strong>Pages<\/strong><\/p>\n\n\n<nav class=\"has-small-font-size items-justified-center is-vertical no-wrap wp-block-navigation is-content-justification-center is-nowrap is-layout-flex wp-container-core-navigation-is-layout-34a3ecb2 wp-block-navigation-is-layout-flex\" aria-label=\"Navigation\"><ul class=\"wp-block-navigation__container has-small-font-size items-justified-center is-vertical no-wrap wp-block-navigation has-small-font-size\"><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/nicholasbrownrigg.com\/\"><span class=\"wp-block-navigation-item__label\">Home<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/nicholasbrownrigg.com\/?page_id=2\"><span class=\"wp-block-navigation-item__label\">Services<\/span><\/a><\/li><\/ul><\/nav>\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center\"><strong>Follow us<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-0e868306 wp-block-group-is-layout-flex\">\n<p><a href=\"#\">Linkedin <\/a><\/p>\n\n\n\n<p>..<\/p>\n\n\n\n<p><a href=\"#\">..<\/a><\/p>\n<\/div>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-content-justification-center is-layout-flex wp-container-core-group-is-layout-c124d1c4 wp-block-group-is-layout-flex\">\n<pre class=\"wp-block-preformatted has-ast-global-color-5-background-color has-background\">Copyright@ 2025 | All rights reserved <\/pre>\n<\/div>\n<\/div>\n\n\n\n<p style=\"border-style:none;border-width:0px\"><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>About Me Website is currently Under Construction , not all functions will work as expected Experience IT Support SpecialistEsquire Law [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"plain-container","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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